Terms &
Conditions

Seller identification

The website efori.it and the related online store are operated by:

Scope of application

These terms apply to orders placed through the EFORI online store.

By placing an order, the customer confirms that they have reviewed the information relating to the products, prices, payment methods, delivery, returns and these terms.

Requirements for making a purchase

Anyone placing an order must have the legal capacity required to enter into the contract under applicable law.

The customer is responsible for the accuracy of the information entered during the purchase process.

Products and characteristics

EFORI sells clothing and the other products available in its online catalogue.

Images and colours

EFORI aims to represent products as accurately as possible.

Product availability

Products may be purchased subject to the availability indicated on the website.

If an item becomes unavailable after ordering, EFORI will inform the customer and refund any amount due.

Purchase procedure

To make a purchase, the customer selects the desired products, adds them to the cart and completes checkout.

Order confirmation and contract formation

The contract is considered concluded when the order is confirmed by EFORI according to the procedure used by the website.

Orders that cannot be fulfilled

• product unavailability;
• payment not authorised;
• reasonable suspicion of fraud;
• incorrect essential information;
• impossibility of delivery;
• obvious pricing errors.

Prices and costs

The applicable price is the price displayed during checkout when the order is placed.

Promotions and discount codes

EFORI may periodically offer promotions, special offers or discount codes subject to specific conditions.

Payment methods

Shipping and delivery

Orders are generally prepared within 2–5 business days.

International shipping and customs

For shipments outside the European Union, customs procedures, duties or import taxes may apply.

Warehouse collection

Where available, the customer may select warehouse collection directly during checkout.

Transfer of risk

For consumer purchases, risk remains with the seller until the consumer takes physical possession of the product.

Right of withdrawal

Consumers may notify their decision to withdraw within 14 days from delivery.

Statutory guarantee of conformity

Goods sold to consumers in the European Union are covered by the statutory guarantee provided by applicable law.

Intellectual property

EFORI trademarks, logos, photographs, images, videos, graphics and texts may be protected by intellectual property law.

Use of the website

The website must be used lawfully and with respect for the rights of EFORI and third parties.

Third-party services and links

Certain functions may be provided through Shopify, payment providers, couriers and other third parties.

Website operation

EFORI takes reasonable measures to keep the website available and functioning.

Liability

EFORI is responsible for its obligations within the limits provided by applicable law.

Circumstances beyond reasonable control

Exceptional events beyond reasonable control may temporarily affect service availability or delivery times.

Complaints and support

Customers may contact EFORI regarding orders, payments, deliveries, returns or products.

Governing law and jurisdiction

These terms are governed by Italian law, without prejudice to mandatory consumer protections.

Changes to these terms

EFORI may update these terms to reflect legal, technical, commercial or organisational changes.